Privacy Policy
Effective Date: December 01, 2025
Last Updated: December 17, 2025
- Introduction
This Privacy Policy (“Policy”) describes how Anows.com we collects, uses, discloses, and safeguards your personal information when you visit our website, including our online courses, educational content, toy shopping platform, and helping tools such as the Smart Proofreader, Product Description Generator, Email Generator, Images to PDF Converter, and Image Generation Tool from Text.
This Policy applies to all users regardless of your location. If you are a resident of the European Union, California, or other jurisdictions with specific privacy laws, additional rights may apply to you as outlined in Section 10 of this Policy.
- Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Create an account: Name, email address, password, profile picture, and other account profile information
- Enroll in courses: Educational background, learning preferences, course selections, and completion status
- Make purchases: Billing name, shipping address, phone number, payment information (processed securely through third-party payment processors)
- Use our tools: Input data for the Smart Proofreader, Product Description Generator, Email Generator, Images to PDF Converter, and Image Generation Tool
- Contact us: Messages, feedback, inquiries, and any personal information you include in correspondence
- Participate in surveys or assessments: Responses to quizzes, evaluations, and learning assessments
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: Device type, operating system, browser type, and unique device identifiers
- Usage Data: Pages visited, time spent on pages, clicks, scrolling behavior, and features accessed
- IP Address: Your Internet Protocol address for security and analytics purposes
- Cookies and Similar Technologies: Tracking information through cookies, web beacons, and pixel tags
- Location Data: Approximate geographic location based on IP address (if enabled)
- Course Interaction Data: Videos watched, exercises completed, progress tracking, and assessment results
2.3 Third-Party Information
We may receive information about you from:
- Payment processors: Transaction confirmations and payment status
- Educational partners: Course provider information and learning outcomes
- Analytics providers: Aggregated usage statistics and performance metrics
- Social media: If you connect your social media account to your Anows profile
- How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- Providing, maintaining, and improving our courses, tools, and services
- Processing transactions and sending transactional communications
- Creating and managing your account
- Personalizing your learning experience and tool recommendations
- Delivering course content, assessments, and certificates of completion
- Enabling the functionality of our helping tools (Smart Proofreader, Product Description Generator, Email Generator, Images to PDF Converter, Image Generation Tool)
3.2 Communication
- Responding to your inquiries and customer support requests
- Sending educational updates, course announcements, and learning reminders
- Providing newsletters, promotional materials, and offers (only with your consent)
- Notifying you of changes to our services or policies
3.3 Analytics and Improvement
- Analyzing usage patterns to improve user experience
- Measuring course effectiveness and tool performance
- Conducting research and generating aggregated insights
- Identifying technical issues and optimizing platform performance
- A/B testing to improve website and tool functionality
3.4 Security and Compliance
- Detecting, preventing, and addressing fraud and security issues
- Enforcing our Terms of Service and other agreements
- Complying with legal obligations and court orders
- Protecting the rights, privacy, and safety of our users and the Company
3.5 Marketing and Analytics (with consent)
- Sending marketing communications about new courses, tools, and features
- Personalizing advertisements and content recommendations
- Tracking conversion metrics and campaign performance
- Using analytics tools to understand user behavior and preferences
- Data Sharing and Disclosure
4.1 Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:
- Payment Processors: To process payments and prevent fraud
- Email Service Providers: To send transactional and marketing emails
- Cloud Infrastructure Providers: To host data and ensure system reliability
- Analytics Providers: Google Analytics, Hotjar, or similar tools for usage tracking
- Learning Management Systems: Platforms that host and deliver course content
- Image Processing Services: Third-party tools for image-to-PDF conversion and image generation
- Customer Support Tools: Platforms for handling inquiries and support tickets
All service providers are contractually obligated to protect your data and use it only for specified purposes.
4.2 Legal Requirements
We may disclose your information if required by law, regulation, court order, or government request, including:
- Compliance with GDPR (European Union)
- Compliance with CCPA and state privacy laws (United States)
- Response to subpoenas or legal proceedings
- Protection of public safety or the Company’s legal rights
4.3 Business Transfers
If Anows.com is involved in a merger, acquisition, bankruptcy, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.4 Aggregated and De-Identified Data
We may share aggregated, anonymized data that cannot be used to identify you with educational partners, researchers, and other third parties for analytics, research, and marketing purposes.
4.5 What We Do NOT Share
We do NOT sell your personal information to third parties for marketing purposes. We do NOT share your financial information beyond what is necessary to process transactions.
- Data Security
We implement comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5.1 Security Measures
- Encryption: SSL/TLS encryption for data in transit
- Secure Storage: Encrypted storage for sensitive data at rest
- Access Controls: Role-based access restrictions for employees
- Regular Audits: Security assessments and vulnerability testing
- Firewalls and Intrusion Detection: Network security monitoring
- Staff Training: Privacy and security awareness training for employees
5.2 Limitations
While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security, and any transmission of data is at your own risk. Users are responsible for maintaining the confidentiality of their login credentials.
- Data Retention
6.1 Retention Periods
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Policy:
- Account Information: Retained while your account is active; deleted upon request or account closure
- Course Data: Retained for the duration of enrollment plus 7 years for academic record purposes
- Transaction Records: Retained for 7 years for financial and legal compliance
- Marketing Communications: Retained until you unsubscribe
- Tool Usage Data: Retained for 12 months for service improvement; aggregated data retained longer
- Log Files: Retained for 90 days for security and troubleshooting
- Cookies: Retained according to cookie settings (typically 1-2 years)
6.2 Deletion Requests
You may request deletion of your personal information at any time, subject to legal and contractual obligations to retain certain data.
- Your Privacy Rights and Choices
7.1 Access and Portability
You have the right to:
- Request access to the personal information we hold about you
- Receive a copy of your data in a structured, commonly-used format
- Know what information we collect and how we use it
7.2 Correction and Updates
You may:
- Correct inaccurate personal information
- Update your profile information at any time through your account settings
- Request correction of incomplete data
7.3 Deletion Rights
Subject to legal obligations, you may request deletion of your personal information. Note that some data may be retained for compliance purposes.
7.4 Opt-Out Rights
You may:
- Unsubscribe from marketing emails using the unsubscribe link in any email
- Disable cookies through your browser settings (note: some features may not function properly)
- Opt out of analytics tracking through your account settings
- Withdraw consent for specific data processing
7.5 Do Not Track
Some browsers include a “Do Not Track” feature. Currently, there is no industry standard for recognizing “Do Not Track” signals, and our website does not respond to such signals. However, you can control cookies and tracking through browser settings and our preference center.
- Cookies and Tracking Technologies
8.1 What Are Cookies?
Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our website.
8.2 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality and security
- Performance Cookies: Track usage patterns and website performance
- Functional Cookies: Remember your preferences and login information
- Marketing Cookies: Track your interests and deliver personalized advertisements
- Analytics Cookies: Collect data about how you use our website
8.3 Cookie Management
You can:
- Control cookie settings through your browser preferences
- Clear cookies from your device manually
- Use our cookie preference center (when available)
- Opt out of third-party cookies through industry opt-out tools
8.4 Third-Party Analytics
We use third-party analytics services (such as Google Analytics) to analyze website usage. These services may set their own cookies. Visit their privacy policies for more information.
- Children’s Privacy (COPPA Compliance)
9.1 Age Restrictions
Our website is not intended for children under 13 years of age. We comply with the Children’s Online Privacy Protection Act (COPPA).
9.2 Parental Consent
If a child under 13 has provided personal information, we require verifiable parental consent to:
- Retain the child’s information
- Continue the child’s account
- Process the child’s data
9.3 Reporting
Parents who believe their child’s information has been collected without consent should contact us immediately at privacy@anows.com.
- Regional Privacy Rights
10.1 European Union (GDPR)
If you are located in the European Union, United Kingdom, or similar jurisdictions, you have enhanced privacy rights under the General Data Protection Regulation (GDPR):
- Right of Access: Request access to your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data (“right to be forgotten”)
- Right to Restrict Processing: Limit how we process your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain processing activities
- Right to Lodge a Complaint: Contact your local data protection authority
- Legal Basis: We process data based on consent, contract fulfillment, legal obligation, or legitimate interests
Data Protection Officer: For GDPR-related inquiries, contact our Data Protection Officer at privacy@anows.com
EU Data Transfers: If data is transferred outside the EU/EEA, we use appropriate safeguards such as Standard Contractual Clauses.
10.2 California Residents (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request what personal information we collect, use, share, and sell
- Right to Delete: Request deletion of personal information collected from you
- Right to Opt-Out: Opt out of the sale or sharing of your personal information
- Right to Correct: Correct inaccurate personal information
- Right to Limit Use: Limit our use of sensitive personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
How to Exercise Your Rights: Submit requests to privacy@anows.com with “CCPA Request” in the subject line
10.3 Other U.S. State Privacy Laws
We comply with privacy laws in Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia. For specific questions about your rights, please contact privacy@anows.com.
- Links to Third-Party Websites
Our website may contain links to third-party websites, courses, tools, and external resources. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of these external sites before providing personal information.
- International Data Transfers
If you are located outside the United States, your personal information may be transferred to, stored in, and processed in the United States or other countries. By using our services, you consent to such transfers. We implement safeguards to protect your information during international transfers.
- Policy Updates and Changes
13.1 Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website
- Updating the “Effective Date” and “Last Updated” at the top of this Policy
- Sending you an email notification (if required by law)
13.2 Continued Use
Your continued use of Anows.com following any changes constitutes your acceptance of the updated Privacy Policy.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Anows.com Privacy Team
14.1 Data Subject Rights Requests
For GDPR data subject requests or CCPA consumer requests, please include:
- Your full name
- Email address associated with your account
- Specific request type (access, deletion, opt-out, etc.)
- Supporting documentation if applicable
14.2 Complaints
If you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority or contact us directly for resolution.
- Additional Information for Specific Tools
15.1 Smart Proofreader
- Data Collected: Text content you input for proofreading
- Data Retention: Retained for 30 days for quality improvement; then deleted
- Third Parties: Processed through secure servers; no sharing with third parties without consent
15.2 Product Description Generator
- Data Collected: Product details and descriptions you input
- Data Retention: Retained for 30 days for service optimization; then deleted
- Use: Used to generate tailored product descriptions; may be used for anonymized model training
15.3 Email Generator
- Data Collected: Email templates, content inputs, recipient information
- Data Retention: Retained for 30 days; then deleted unless saved in your account
- Third Parties: Email delivery partners may process data to send emails
15.4 Images to PDF Converter
- Data Collected: Image files you upload
- Data Retention: Deleted within 24 hours after conversion
- Security: Images are not shared or used for any other purpose
15.5 Image Generation Tool from Text
- Data Collected: Text prompts you provide for image generation
- Data Retention: Retained for 30 days for quality monitoring; then deleted
- Generated Images: You own the images generated; we may use anonymized prompts for model improvement
- Glossary of Terms
- Personal Information: Any information that identifies or can reasonably identify you
- Processing: Any operation performed on data, including collection, storage, use, and deletion
- Data Controller: The entity (com) determining the purposes and means of data processing
- Data Processor: Third parties who process data on our behalf
- Consent: Your explicit agreement to data collection and processing
- Legitimate Interest: Our business interest in processing data for specified purposes
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